If you are needing a home visit, please call or message me directly prior to booking your appointment. 


BCBS PPO & Cigna PPO plans are now covered for telehealth & home visits! 

Visit Lactation Network's page to see if you are covered!

Insurance Coverage

I have partnered with Lactation Network!  Lactation Network is an incredible organization that helps moms and moms-to-be get the breastfeeding support they deserve, covered by their insurance. 

The Lactation Network guarantees three 90-minute, in-home lactation consultations with a registered IBCLC, like me, at no out of pocket cost. They handle the paperwork and bill your insurance directly. 

Here are the steps:

  1. Visit Lactation Network and fill out their quick form.

  2. Enter my name (Heather Mastro) as the IBCLC who referred you

  3. Wait for Lactation Network's email to confirm your coverage (they work 'round the clock, so you will be notified quickly!)

  4. Once notified that you are covered, book your FREE appointment with me - you will not be charged for your visit!



Insurance companies that are accepted are:

➡️BCBS PPO (Excellus plans have been approved)
➡️Anthem BCBS PPO
➡️Cigna PPO
➡️United PPO (can be hit or miss)

**there are exceptions even within these plans, so follow the link above to see if you can definitely be covered**

What happens if I am not covered?

If your insurance is not covered, please do not let that stop you from getting the help that you need!  I will provide you with a receipt/Superbill with instructions to submit to your insurance company for reimbursement. 

© 2017-2020 by Finger Lakes Lactation, LLC

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