Breastfeeding support in the heart of the Finger Lakes, New York

Office, Home and Virtual Visits Available!


BCBS PPO & Cigna PPO  insurance plans are now covered at 100% for telehealth, office & home visits through Lactation Network! *There may be limitations within these plans.  Fill out the quick form below to see if you are covered. 

Office Visits are located at 270 Lake Street Suite 1 in Penn Yan, NY

Home visits available within a 1 hour radius of Penn Yan, New York

Heather serves the families in the following areas and beyond: Avoca, Bath, Campbell, Clifton Springs, Corning, Canandaigua, Geneva, Hammondsport, Honeoye, Horseheads, Middlesex, Montour Falls, Naples, Painted Post, Penn Yan, Prattsburgh, Seneca Falls, Watkins Glen 



I am a kind, gentle and caring IBCLC who wants to partner with you to achieve your breastfeeding goals.  Let's face it, breastfeeding--although natural, can be difficult.  It can also be a wonderful and rewarding bonding experience with benefits that last a lifetime.


After 7 collective years of education, >1,000 intensive clinical lactation training hours and working with hundreds of mothers and babies, I delivered my daughter.  I soon faced many challenges with breastfeeding-- ranging from latch issues and cracked nipples, to plugged ducts and mastitis.  Two years later, I experienced a slew of new feeding and latch issues after delivering my son.  I now have a whole new perspective on lactation care.


Helping families breastfeed is the most rewarding work I could ever imagine doing.   My goal is to provide compassionate, evidence-based support to ensure a positive experience that benefits you and your baby.


Heather Mastro, BS, IBCLC - Registered Lactation Consultant

What is an IBCLC?

IBCLC stands for International Board Certified Lactation Consultant.  An IBCLC is a health care professional who specializes in the clinical management of breastfeeding.  This is the "gold standard" for lactation care, requiring 1,000 hours of supervised clinical experience with mothers and babies, lactation-specific education, college-level health science courses and successfully passing a board exam.   


There are many other types of lactation assistants (CLC, CBE, CLE, etc) who provide basic breastfeeding support, but they are not substitutes for an IBCLC who is a clinical professional.

ibclc logo.jpg

I can help you! 

Breastfeeding should NOT hurt

master class attendee.jpg

 I am well versed and experienced in the following issues:

  • Latch issues

  • Sore/cracked nipples

  • Low milk supply or oversupply

  • Symptoms of tethered oral tissue(s)

  • Pre and post-frenotomy rehabilitation and suck training

  • Pumping, bottle feeding and returning to work

  • Introducing solids & Weaning


Prenatal or Pre-Adoptive Breastfeeding Classes

Initial Postpartum Visits

Follow-up Visits

"I absolutely loved my experience. I have been trying so many different tips/tricks to get my baby to latch. Heather offered other ones I had not thought of. She also recommended exercises that no one had mentioned to me before. I have been trying to get her to latch for over 3 months. In just a few days I have already seen improvement."


S. - Elmira, NY